Our Site may collect up to two kinds of information: personal (such as your name and e-mail address) and aggregate information (such as the number of users who log on to the Site on a daily basis). As a general policy, no personally identifiable information is automatically collected from your visit to our Site. However, if you choose to participate in any promotional, e-commerce, or interactive activities offered on the Site, you may be asked to provide us with some specific information about yourself (“Personal Information”). When you set up an account on the Site, or purchase an item from the Site, we collect Personal Information (which you provide) that may include your: (i) first and last name, age and gender; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card or PayPal account number; (viii) items purchased from us; and (ix) browsing and buying patterns. You can change or update your Personal Information on the website by changing your account information. The Personal Information you submit will be used to carry out your requests, respond to your inquiries, and to notify you (if applicable) regarding any promotions. Your Personal Information may also be used by us and our parent, subsidiaries, affiliates, joint venturers, sponsors and/or partners (“Affiliated Third Parties”) to provide you with additional services. We will not share your Personal Information with entities that are not Affiliated Third Parties unless you give us express permission to do so by opting-in at the point where we ask for such permission.
From time to time, we may collect general statistical or aggregate information. Such information can include the type of browsers being used (e.g., Internet Explorer, Safari, Chrome, Firefox), the operating system you are using (e.g., Windows 7, Vista, or Mac OS), the number of users that visit a specific page on the Site and the character and duration of such visits. This information may be used to help analyze Site traffic and improve our services. At no point, however, will the aggregated information personally identify you.
We reserve the right to disclose any personal or aggregate information if required to do so by law, including compliance with legal process served on Cinderellahair, or if we believe that such action is necessary in order to (a) to protect or defend the legal rights or property of Cinderellahair, the Site, or its users; or (b) in an emergency to protect the health and safety of the Site’s users or the general public.
You should refer to the rest of this Policy to see how we use, disclose and protect this information:
We collect information you give us when you use our Site. Examples include, but are not limited to, the following:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your data is used in conjunction with your interaction with our company.
User account information is retained and maintained within the database underlying the website software. It is transmitted via a secure connection between your computer and our data server.
Your email address, name and high level location information (Country) can be submitted to MailChimp for inclusion in email processing, order completion, marketing, and customer service needs.
Your browser information can be collected by Google Analytics.
When placing an order you voluntarily submit your information through our secure system to the payment processor of your choice.
At checkout you are offered the opportunity to store your credit card information for future payments. This is a voluntary action. Your credit card information is stored securely within our database.
Data is stored securely within our system. Our servers are housed in data centers registered with high levels of security procedures. Should a data breach or hack occur our data team will identify the hack and secure the opening.
This website is intended for use by individuals who are 18 years of age or older. Accordingly, Cinderellahair, Inc. does not knowingly, directly or passively, collect information from individuals under the age of 18. If we create offers and products that make it appropriate to collect information from individuals under the age of 18, we will notify you of the change in this Policy.
Internal Use of Personal Information
In general, we use Personal Information internally to serve our users or customers, to enhance and extend our customer and user relationships so our users or customers may take maximum advantage of our products and services. For example, by understanding how you use our Site from your computer, we are able to customize and personalize your experience. More specifically, we use Personal Information to provide services or to anticipate and resolve problems with our Site, or to respond to customer support inquiries, and to create and inform you of new products or services from California Mango or others that may better meet your needs. You should review the following section to understand when California Mango discloses Personal Information to non-affiliated third parties.
We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies, except in those instances when we have your previous consent to do so. The following section describes these disclosure circumstances more fully.
We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Site. However, even with the best technology, no Site is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Please be aware that we provide links to third party websites from the Site as a service to our guests and we are not responsible for the content or information collection practices of those sites. Please also note that these websites’ privacy policies will differ from those of California Mango. Therefore, we encourage your to review and understand their privacy practices before providing them with information.
You should be aware that Cinderellahair, Inc. has no control over the security of other websites on the Internet that you might visit, interact with, or from which you buy products or services.
As you browse californiamango.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner/s then enables us to present you with retargeting advertising on other sites based on your previous interaction with californiamango.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page (http://www.networkadvertising.org/choices/) to opt out of AdRoll and their partners’ targeted advertising.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you have any questions, comments or concerns about this Policy, please contact [email protected]. Or you can send us mail to: Cinderellahair, Inc., 12330 McCann Drive, Santa Fe Springs, CA 90670.